API
REST API and account services
Operational
100%
90-day uptime
99.95%
Lowest of the platform components: Voice Runtime
Components operational
13 / 13
All monitored components reporting normal
Active events
0
No open incidents
Platform
Voice Runtime
Live call handling and media pipeline
Operational
99.95%
Customer Dashboard
app.thunderphone.com
Operational
100%
Website
thunderphone.com
Operational
100%
Services
Spark calls
Live call health for the Spark product
Operational
99.98%
Bolt calls
Live call health for the Bolt product
Operational
99.96%
Storm calls
Live call health for the Storm product
Operational
99.97%
Telephony
Carrier connectivity for inbound and outbound calls
Operational
100%
Call media
Real-time audio infrastructure
Operational
99.97%
LLM models
Conversation and reasoning models
Operational
100%
Transcription models
Speech recognition
Operational
100%
Text-to-speech models
Voice synthesis
Operational
100%
Billing & payments
Subscriptions and invoicing
Operational
100%
Past events
- Down Storm calls 2026-09-29 21:32–21:47 UTC 15 min
- Degraded API 2026-09-25 16:22–16:25 UTC 3 min
- Degraded Customer Dashboard 2026-09-25 16:16–16:18 UTC 2 min
- Down API 2026-09-25 15:30–15:35 UTC 5 min
- Down Customer Dashboard 2026-09-25 15:29–15:38 UTC 9 min
- Down Website 2026-09-25 15:27–15:39 UTC 11 min
- Degraded Spark calls 2026-09-24 18:02–18:17 UTC 15 min
- Degraded Spark calls 2026-09-23 10:31–10:47 UTC 16 min
- Degraded LLM models 2026-08-12 17:00 – 2026-08-13 03:00 UTC 10 h
- Degraded Voice Runtime 2026-08-02 18:24 – 2026-08-03 18:20 UTC 23 h 56 min
- Down Voice Runtime 2026-07-22 20:00–21:00 UTC 1 h
- Degraded API 2026-07-22 20:00–21:00 UTC 1 h